What is BrightPay Connect?

BrightPay Connect introduces you to an easy to use online dashboard with a wide range of features and benefits for employers and managers.

• Online access 24/7
  You have instant access to payroll information, anywhere, anytime. Access payslips, run payroll reports and view amounts due to HMRC or Revenue without having to wait for your payroll processor to send the information to you.
• HR & leave management tool
  Benefit from a ready-to-go, easy-to-use HR software solution, streamlining previously cumbersome people management tasks. HR software does not need to be complicated or out-of-reach for the small employer.
• Automated payslip distribution
  Some payroll processors send payslips directly to the employer to distribute the payslips to their employees. Payslips are automatically available to employees through their secure self-service portal, eliminating the need to print or email payslips to employees.
• Maintain full control
  Although your payroll processor completes the payroll for you, you can maintain full control over your payroll. With the ability to upload employee hours and approve the payroll, you have flexibility and control of the payroll and you can authorise the payroll run before the payslips are issued to employees.
• Secure & GDPR compliant
  You have an additional layer of data protection with automated backups of payroll data, employee self-service access, centralised document storage, encrypted document exchange and secure communications.
• Reduce your HR workload
  With the employee self-service system employees can retrieve their historic payslips, view their annual leave calendar, check their leave balance remaining and update their personal information, all without once contacting HR personnel, freeing up time to focus on core business functions.

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Frequently Asked Questions

How do I invite employees to use employee app?

1. Log in to your employer dashboard and go into the ‘Employees’ tab.
2. At the top right of the screen, click ‘Send Invitation Emails’.
3. Select the employees that you would like to send a personalised email to with instructions on how to log in.
4. Click ‘Send to Selected Employees’. All employees selected will now be sent a welcome email containing instructions on how they can log in to their own self-service portal.

Click here to read the full help guide. You can also access the 'Employee Starter Pack' containing step-by-step guides and videos that you can send to your employees after you have sent the invitation email.

* Please note, your payroll processor may have completed this step on your behalf - check with your payroll processor to see if this needs to be done.

How do I invite a manager to approve leave for employees in their department?

Managers (including line managers, department managers or HR managers) can be invited to use an employer dashboard. Your payroll processor can set up user permissions when adding a user, including whether or not a user can:

1. View financial information including payslips and reports.
2. View employees marked as confidential.
3. View employee documents.
4. View employees in other departments.
5. Approve employee requests.

* Please contact your payroll processor if you wish to set up additional users for managers within your company.

How do I upload documents and share them with employees?

1. Within 'Documents', click the green 'Add' button to add a new resource.
2. Under 'Details', enter the name of the resource. You can also add a description and select the category where you want the resource to appear. 
   
3. Under 'Attachments', click on 'Upload File' and select the document you wish to upload. Alternatively, you can add a link by selecting 'Add Link'.
4. Under 'Visibility', tick or untick to indicate whether you would like to make this resource visible to employees and whether you would like to notify the employee of the document.
5. Under 'Employee Access', click 'Add Access Rule' to grant access to one or more employees. Select whether you want the document to be applicable to an individual employee, employees in a certain department or all employees. Click 'Add Access Rule" to grant access to the employee(s).
6. When ready, click Submit to save your settings

Click here to read the full help guide.

How do I process employee requests for annual leave?

If an employee requests annual leave via their self-service portal, you will receive an email notification to inform you that a leave request has been received into your BrightPay Connect account.

1. Log into BrightPay Connect and access your Employer portal. Under 'Notifications'  on your employer dashboard, you will find the employee's leave request. Click 'Approve' or 'Reject'. You can also select 'View/ Edit' for more information.
2. If the leave request is approved, the employee will receive email notification confirming this.
3. The calendar (on both the employer dashboard and the employee self-service) will be updated to show the approved leave.

Click here to read the full help guide.

How do I send the payroll to my accountant or payroll processor?

Your payroll processor may request that you send them the payroll information via your online portal each pay period. This is a safe and secure method of sending your employees’ payroll data to your payroll processor. The payroll information can then be retrieved by your payroll processor and uploaded into the payroll software.

1. Login to your online employer dashboard. You will see a notification on your dashboard to indicate that a ‘payroll entry request’ is pending.
2. Click ‘View/Submit Payroll Entry’ to input the data for each employee. The default amounts will be copied from the previous period’s payroll, so data only needs to be entered if there are changes.
3. You will be able to click into each individual employee and enter their payments, additions and deductions.
4. Once all of the payroll data for an employee has been entered, scroll to the bottom of the page and select ‘Mark as Complete and Save’.
5. Alternatively, your payroll processor may provide you with a template spreadsheet that you can populate. In this scenario, select the settings icon, followed by ‘Import’.
6. Using the ‘Payroll Entry Request’, you will also have the option to add a new employee by selecting ‘New starter this period?’ and filling out the required details.
7. If you wish, you can add comments or notes to the request to inform your payroll processor of any vital information or changes.
8. Once finished, select the ‘I’m finished’ button. You will receive confirmation on screen that the request has been submitted. 

Click here to read the full help guide.

How do I approve the payroll run?

Your payroll processor may send you a 'Payroll Approval Request'. This allows you to review the payroll run and make any necessary changes.

1. If you receive an email notification asking you to review and approve the payroll, click the 'Start' button and login to your account. You will see the request under 'Notifications' on your dashboard. 
2. Click 'Preview/Approve Payroll Run' to access the payroll run. The data for each employee will be broken down by gross wages, tax deductions, pension deductions, take home pay and cost to the employer.
3. You can select an individual employee to preview their payslip, displaying all payroll details for that period, or you can also download a draft payslip in PDF format. 
4. If the payroll is correct, select 'All looks OK. Approve the payroll run'. You will then receive confirmation on-screen that the payroll has been approved. 
5. If the payroll is incorrect, select 'Something's not right. Reject the payroll run'. Make sure to add any notes in the comments box to explain to your payroll processor what needs to be amended. 

Click here to read the full help guide.