Make the Switch: BrightPay for Mac is Ending Soon

We've created this dedicated page for our customers to answer common questions about the transition from BrightPay for Mac. 

You can also click through see more about BrightPay's features and pricing on our main website.

Learn more about BrightPay

BrightPay_Logo_RGB

Welcome to the cloud

Get ready to make the switch

BrightPay for Mac is no longer be available. You can now switch to another BrightPay solution. To avoid disruption to your payroll, we recommend moving to BrightPay’s cloud-based alternative as soon as possible

We are committed to supporting you through this and ensuring the best payroll experience for your business. 

Check out our list of frequently asked questions to help answer common queries for users transitioning from BrightPay for Mac.

Sign up today and ensure a smooth transition.

Option 1

Step into the future with cloud payroll software

Our real-time, multi-user platform ensures seamless compliance with GDPR and payroll legislation, making payroll management easy and accurate for accountants, bureaus and businesses.

  • Multi-user platform
  • Real-time updates
  • Work from anywhere

Get started

To view BrightPay cloud pricing, click here.

Cloud tower -
Option 2

Activate your licence on BrightPay for Windows

If you want to stay with what you know, BrightPay for Windows is available for the 2025/26 tax year. It's the same desktop payroll software you're familiar with, designed to ensure accuracy, compliance, and ease of use. 

Whether you’re switching to a Windows PC or using virtualisation software like Parallels or VMware on your Mac, we’ll help you get set up.

See FAQs

Please note, that BrightPay for Windows will only be available until the end of the 2025/26 tax year. 

home

Migration webinar

In-depth look: Moving data to BrightPay cloud

Join our migration team as they take you through the steps of moving your data from BrightPay for Mac to BrightPay cloud or BrightPay for Windows.

This video is hosted on YouTube so you can watch it here or save it to refer back to. 

Employee onboarding

All of the employee onboarding resources are also available on our dedicated
Getting Started for Employees landing page.

FAQ sheet

Read our FAQs to find an answer to the most popular queries that are asked by employees.

Download

Info sheet

Download and share this info sheet with employees to easily update them on the employee portal.

Download

Employee self service portal overview

 

Employee portal access with BrightID

 

Employees viewing documents

 

Employees requesting change of personal details

 

Employees requesting leave

 

We're here to help

support icon

Followed the steps and still need help?

Contact our team who can help you with your migration on 01502 441104 or send us an email to hellomigration@brightsg.com

FAQs: At a glance

BrightPay cloud help centre

For support using BrightPay online, you can check our help centre where you'll find lots of useful documentation.

Open help centre

BrightPay cloud video tutorials

See our library of video tutorials to where you can watch walkthroughs of key features of BrightPay's online version.

Open videos page

What BrightPay for Mac and BrightPay Connect functionality is not currently available on BrightPay’s cloud software?

Currently, all features of BrightPay for Mac, except for the Construction Industry Scheme (CIS) module, are available on the cloud version of BrightPay.

While almost all functionality of BrightPay is available as part of BrightPay’s cloud software, there are a few remaining features of BrightPay Connect which are currently in development.  

  • Employee mobile app (coming in 2025)* 
  • The option for employees to view other employees' leave on the calendar (April 2025) 
  • Payroll Entry Requests (available May 2025) 
  • Payroll Approval Requests (available May 2025) 

Stay updated with our feature parity document, which outlines the current capabilities of our desktop and cloud software.

*While the employee mobile app is not yet available, employees can access all of the same functionality as the app through their online employee portal, accessible via an internet browser. 

What features does BrightPay cloud offer that are not available in BrightPay for Mac?
  • Modulr integration for Paying Employees and HMRC
  • Direct Emailing of Reports
  • Direct Emailing of P45s and P11Ds
  • Updating of existing employee data from CSV
  • Employer Calendar
  • Employee Calendar Report
  • Multiple users can access and work on the same data at the same time
  • Access from any device
  • No data hosting worries
  • Automatic Updates
  • Multiple schedules for the same pay frequency
  • Importing up to 10 pay elements from CSV file
Can I access historical payroll data on my Mac? 
Yes, historical data will remain accessible. 
I use CIS. Is this supported in the cloud? 

CIS functionality is currently only available on BrightPay for Windows. We are developing a separate solution and this will be available later in 2025. If you wish to switch to BrightPay cloud, yet require CIS functionality now, you can use BrightPay for Windows for CIS alongside BrightPay cloud. Please contact our team on brightpaysales@brightsg.com for assistance.

What is the price of BrightPay's cloud software?
Click here to access our pricing calculator. For bureau users with multiple clients, please enter the total number of employees across all clients.
What is the maximum number of employees allowed?

For 2025/26, BrightPay’s cloud software is currently restricted to 300 employees (including starters and leavers) per employer upon release. This limit will be increased in the future.

If you require a licence for more than 300 employees please contact our team on brightpaysales@brightsg.com for assistance.

FAQs: Moving payroll data to cloud 

I’m trying to import my data file to BrightPay cloud using Safari browser but my file is not importing, what can I do?
Ensure you are on the latest Mac version and if you are still having issues, try to use another browser, for example Chrome or FireFox.
What steps are involved in moving to BrightPay cloud?

Once you have completed the form on this page, you’ll receive an email with a link asking you to log in using your BrightID, and to activate your subscription. Next, follow these 3 steps:  

Step 1: Log in using your BrightID 

Go to https://brightpay.brightsg.com/?  and log in using your BrightID. If you have already purchased BrightPay, or used BrightPay Connect or other Bright Products, you will already have a BrightID.  

Step 2: Create your organisation 

Once logged in, you will be asked to create your organisation. Here, you need to enter your organisation name and address, choose your payment plan, and add a payment method. 

Step 3: Import your employer(s) 

Select the option to ‘Import from BrightPay for Windows/Mac’. Select the employer file(s) you wish to import, and BrightPay will import all of the required payroll data. 

Can I import an employer from Mac snapshot to BrightPay cloud?

Yes, however we would recommend importing your employer data using the direct import option outlined above. 

To import the company from the MAC snapshot you need to rename the file to .zip and then extract out the employer file from the zip file and import to BrightPay cloud. 

How do I find my employer data file on my Mac?

To find your employer file on your Mac, right click on the company name on your BrightPay home screen and choose 'Show in Finder'. You can also see the location of your employer data file below the company name on BrightPay homepage.  

What information/data comes across when I import from BrightPay for Mac?

When importing a company from BrightPay for Windows/Mac to BrightPay’s cloud software, the employer and employees’ details, pay elements, pension details, payslips, reports and any updated pay periods are imported. 

Please note, you will need to re-enter the HMRC Gateway credentials and Nest credentials, if the Nest is your pension provider. You will also need to send email invitations to other team members through the payroll, to give them access.

This import can be completed mid-year.

Will any annual leave in BrightPay Connect transfer to the cloud software?

Yes, they can be transferred. However, all pending requests in BrightPay Connect must be either approved or declined before the transfer.

FAQs: Get set up on BrightPay cloud

How do I set up employees for self-service?
For information on how to enable employees’ access to their Employee Self-Service Portals, check out our step-by-step guide here. 
How do I invite employees to their Employee Self-Service Portals?

Please click here for guidance on how to invite employees to their Employee Self-Service Portals.

Can I pay my employees using Modulr on BrightPay cloud?

Yes, Modulr is available in BrightPay cloud to make payments to Employees and HMRC

Can I allow users and managers to access employee andpayroll information on BrightPay Client Portal?
Yes, BrightPay's Client Portal allows users/manager to be set up to access employee and payroll information. Users can access financial data such as payslips, reports, HMRC details, employee's personal details including leave and employee calendar, employer calendar, portal management and more. For more details click here
 

FAQs: Switching to BrightPay for Windows

Moving to BrightPay for Windows could be the best option for you in 2025/26, especially if you rely on CIS functionality, have more than 300 employees per employer, or are waiting for BrightPay Connect features that have not yet been released in the fully cloud-based version.

Please note, however, that starting in the 2026/27 tax year, BrightPay will be exclusively cloud-based. The desktop version will no longer receive updates, support, or legislative compliance.

How do I install BrightPay on a Windows PC?
  • To install BrightPay on a PC, select 'Download' beside the 'BrightPay 2025/26 for Windows' option on the BrightPay website here
  • Locate and transfer your employer file(s) from your Mac.
  • Access and open your employer file on the new PC  
  • Activate your licence on your PC

For full instructions please click here.

How can I use BrightPay for Windows on a Mac?

You can use BrightPay for Windows on a Mac with virtualisation software like Parallels or VMware.

Where can I locate my current employer file on Mac?
  • On your Mac, double click on the BrightPay Desktop icon to launch the program and to display your starting screen 
  • Simply hover over the business name you wish to transfer and make a note of the location that will be displayed in the grey pop-up box
What are the steps for installing BrightPay for Windows on a Mac?
  • First install either Parallels or VMware on your Mac. Please note that this software is not provided by Bright. 
  • Download and install BrightPay for Windows from our website www.brightpay.co.uk.
  • Follow the guidance on installing the software to your PC here. 
What features does BrightPay for Windows offer that are not available in BrightPay for Mac?
  • Modulr integration
  • Direct Emailing of Reports
  • Updating of existing employee data from CSV
  • Employer Calendar
  • Employee Calendar Report
  • SMP1, SPP1, SAP1 & SSP1 forms
  • Creation of Address Labels

FAQs: Focus on Standard licence with BrightPay Connect 

My BrightPay Connect contract has already been renewed this year. What happens to my contract after April 2025? 

From April 2025, BrightPay standard licences will no longer be sold alongside BrightPay Connect. This means that your BrightPay Connect contract will be terminated, and from that date, you will no longer be charged.

I use BrightPay’s desktop software without BrightPay Connect. Will the desktop standard licence be available for the 25/26 tax year?

Yes, you can purchase a BrightPay standard licence for the 2025/26 tax year. However, it will not be available in combination with BrightPay Connect. It will only be available on BrightPay for Windows. 

Will any annual leave in BrightPay Connect transfer to the cloud software?

Yes, they can be transferred. However, all pending requests in BrightPay Connect must be either approved or declined before the transfer.

I am a customer using a BrightPay desktop bureau licence along with BrightPay Connect. Will this option still be available for the 25/26 tax year?

Yes, you will still be able to purchase a BrightPay bureau desktop licence along with BrightPay Connect for the 2025/26 tax year. However, it will only be available on BrightPay for Windows. 

Can I use BrightPay Connect with BrightPay’s cloud software?
No. BrightPay’s cloud software and BrightPay Connect are two separate products. BrightPay Connect is only designed to work with BrightPay’s desktop software. 
When will the sale of BrightPay Standard with Connect cease?
The combination of a standard BrightPay desktop licence with BrightPay Connect is no longer available.
If I move to BrightPay cloud, how long will my employees and users be able to access the Connect portal? 

To support your transition to BrightPay cloud, you will retain access to Connect for the first three months of the 2025/26 tax year, until 5th July 2025. Employees will lose access to their Employee Self-Service portal after 5th April 2025. 

More resources

We've linked some helpful resources for you to make your transition to BrightPay cloud simple. 

Followed the steps and still need help? Contact our team who can help you with your migration on 01502 441104 or send us an email to hellomigration@brightsg.com